Patients
Independent help understanding a prior-authorization denial or a rejected insurance claim, and getting the supporting information ready for an appeal.
From notice to next step
A clear process
- 01
Understand the decision
Make sense of the insurer’s stated reason and what it asks you to address.
- 02
Bring the records together
Organize supporting records around the decision being appealed.
- 03
Prepare and submit
Put the appeal materials in order and help submit them to the plan.
Each plan and case is different. The path and available appeal rights can vary.
A steadier way forward
Make the decision easier to answer.
Denial notices can be difficult to interpret and respond to. Claimspindle helps turn the reason for a denial and the relevant records into a more organized appeal.
- 01
Understand the decision
Make sense of the insurer’s stated reason and what it asks you to address.
- 02
Bring the records together
Organize supporting records around the decision being appealed.
- 03
Prepare and submit
Put the appeal materials in order and help submit them to the plan.
Who it’s for
Support for the people navigating the paperwork.
Small practices
Practical support assembling records and preparing an appeal when a patient’s authorization or claim decision needs a closer response.
Specialty clinics
Clinics exploring ongoing prior-authorization support can share the workflows they would like to discuss.
Make a clinic inquiryA note on appeal rights
Appeal rights, required steps, and deadlines depend on the plan and the case. Claimspindle helps prepare and submit appeals, but coverage decisions and outcomes are never guaranteed.
Start with a conversation
Bring the denial into focus.
Tell us a little about the decision you’re facing. Leave medical records out of your first message.